Business and Financial Services

Billing Information

Payment Due Date
Student loan payments are due the 1st of each month.

Late Fees
Payments are due on the 1st of the month, however you are provided with a grace period until the 10th of the month before a late fee is assessed. If making your payment after the 10th of the month, please include the late fee in addition to your scheduled monthly payment amount.

• Federal Perkins Loan - 10% of the monthly payment amount.
• Health Professions Loan - 6% of the monthly payment amount.

Coupon Books
You will receive repayment information one month prior to your first payment which will include a coupon booklet and an automatic payment request form. You must make your monthly payment regardless if you have a coupon booklet. If you are not set up for automatic payments, annual coupon booklets will be mailed to you each year in May. You will NOT receive a monthly statement.

Delinquent/ Defaulted Student Loan Accounts

• Colorado State University is required by federal guidelines to report delinquent accounts to at least one credit bureau agency. CSU begins reporting delinquent loans at 30 days past due.
• Has your account been assigned to CSU's internal collections department? Contact Special Assets or 970-491-7058 to speak with a debt counselor.
• Have you received communication from an external collection agency? Contact the appropriate agency to discuss your loan.
  ConServe Accounts Receivable Management - 800-724-7500
  National Credit Management - 800-333-6787
  Todd, Bremmer & Lawson, Inc. - 877-427-6544
  Williams and Fudge - 800-849-9791
  

Returned Checks/ACH (Automatic Payment Withdrawal) Insufficient Funds

• As provided by state law, a $17.00 penalty will be assessed to the account for each check or ACH not accepted by the bank because of insufficient funds, stopped payment, nonexistent account, or any other reason for which the borrower is responsible.
• In the event of a returned item, the Student Loans Receivable Office will notify the borrower by letter and assess a $17.00 returned item fee. If the borrower is set up on automatic payments and if a good payment is not made within 10 days to cover the returned item, the Student Loans Receivable Office will cancel the borrower's ACH to avoid another returned item and additional fees. The borrower will then be responsible to make future payments in person, online or by mailing in a check or money order.
• Insufficient funds checks, under Colorado statute, may constitute a felony offense.